2008 Woodie Awards
Change in menu requires comment cards
Peggy Williams
Issue date: 10/31/07 Section: Campus Life
- Page 1 of 1
Every day most students on campus spend somewhere around an hour eating food from the cafeteria or the Java Jinx. At every meal, you hear someone complain about the quality of the food to another student. They complain to other students because no one has any idea who else to speak with in order to change the food. That's where the online Campus Dining Services survey is supposed to make a difference.
The administration has contracted the world's largest food services company called Sodexho to prepare the food. In charge of it all is a General Manager named Harold Harris. He wants to make your dining experience the best that it can be. In order to do so Harris said, "I need the surveys to be answered, and I would love for students to be honest, and just come talk to me."
When the food surveys are sent out, they go to each student's school e-mail inbox. When you open it you see a message that politely asks if you would spare about 10 minutes of your time to fill out a survey regarding the quality of food services. But how many students actually take the survey?
Harris says that Sodexho requires a certain percentage of students to take the survey and that our students usually meet the quota. Meeting the quota is great, but it may not seem as if too many changes result from your 10 minute quest to express your opinions.
That is because the survey company just sends Harris an overview of all the surveys. He views your answers in percentages and does his best to make changes.
"Students have been requesting breakfast, when we put it out 90 percent of students eat it," said Harris. That is the reason why food services have been serving breakfast at dinner so often.
While the online survey is easier, Harris cannot see exactly what you write. If there is something that you would like to have changed it would have a larger impact if you asked for a comment card at the register and politely suggest that they change the aspects of dining services that you do not appreciate.
Harris also said, "I would like for them to write their names on the comment cards, then I can explain to them why we do things the way we do."
Harris is more than willing to listen to any comments or ideas that students have. You can even go speak with him in person about anything you have an issue with. You just have to make the effort to express your opinion.
Peggy Williams is a sophomore majoring in English. You may e-mail her at peggy.williams@sckans.edu.
The administration has contracted the world's largest food services company called Sodexho to prepare the food. In charge of it all is a General Manager named Harold Harris. He wants to make your dining experience the best that it can be. In order to do so Harris said, "I need the surveys to be answered, and I would love for students to be honest, and just come talk to me."
When the food surveys are sent out, they go to each student's school e-mail inbox. When you open it you see a message that politely asks if you would spare about 10 minutes of your time to fill out a survey regarding the quality of food services. But how many students actually take the survey?
Harris says that Sodexho requires a certain percentage of students to take the survey and that our students usually meet the quota. Meeting the quota is great, but it may not seem as if too many changes result from your 10 minute quest to express your opinions.
That is because the survey company just sends Harris an overview of all the surveys. He views your answers in percentages and does his best to make changes.
"Students have been requesting breakfast, when we put it out 90 percent of students eat it," said Harris. That is the reason why food services have been serving breakfast at dinner so often.
While the online survey is easier, Harris cannot see exactly what you write. If there is something that you would like to have changed it would have a larger impact if you asked for a comment card at the register and politely suggest that they change the aspects of dining services that you do not appreciate.
Harris also said, "I would like for them to write their names on the comment cards, then I can explain to them why we do things the way we do."
Harris is more than willing to listen to any comments or ideas that students have. You can even go speak with him in person about anything you have an issue with. You just have to make the effort to express your opinion.
Peggy Williams is a sophomore majoring in English. You may e-mail her at peggy.williams@sckans.edu.
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